Privacy Policy

1. Data Controller Information

Jomavryx PLC is the data controller responsible for your personal data. Our contact details are:

• Company: Jomavryx PLC
• Address: 155 Mill Lane, Birmingham B8W 7PS, West Midlands, United Kingdom
• Registration Number: 56917363
• Email: [email protected]
• Phone: +44 1214094128

2. Data We Collect

The data collection practices at Jomavryx are designed to provide you with the best possible service whilst respecting your privacy. We collect the following types of personal information:

Contact Information

• • Name and job title
• • Email address
• • Phone number
• • Company name and address
• • Business requirements and preferences

Technical Information

• • IP address and location data
• • Browser type and version
• • Device information
• • Website usage patterns
• • Cookies and similar tracking technologies

Business Information

When you engage our services, we may collect information about your business needs, current technology systems, and requirements to provide appropriate digital solutions.

3. How We Use Your Information

We use of your data is based on legitimate business interests and your consent where required. Here's how we use your information:

Service Provision

• • Responding to your enquiries and providing consultations
• • Delivering digital solutions and technical support
• • Processing orders and managing customer accounts
• • Providing training and implementation services

Communication

• • Sending service updates and important notifications
• • Providing customer support and technical assistance
• • Sharing relevant product information and industry insights

Business Operations

• • Improving our services and website functionality
• • Conducting market research and analysis
• • Ensuring security and preventing fraud
• • Complying with legal obligations

4. Cookies and Tracking Technologies

We may use cookies and tracking technologies for analytics, advertising, and remarketing purposes, including Google Ads. These technologies help us measure campaign effectiveness, deliver relevant advertisements, and improve our services. You can manage your cookie preferences at any time through our cookie consent banner.

Our website uses the following types of cookies:

• • Necessary cookies: Essential for website functionality
• • Analytics cookies: Help us understand website usage patterns
• • Functional cookies: Remember your preferences and settings
• • Marketing cookies: Enable personalised advertising and remarketing

For detailed information about our cookie usage, please see our Cookie Policy.

5. Legal Basis for Processing

Under GDPR, we process your personal data based on the following legal grounds:

• • Legitimate interests: Providing our services and improving our business operations
• • Contract performance: Fulfilling our obligations under service agreements
• • Consent: Marketing communications and optional features (where applicable)
• • Legal compliance: Meeting regulatory and legal requirements

6. Data Sharing and Third Parties

We do not sell your personal data. We may share your information with trusted third parties in the following circumstances:

• • Service providers: Companies that help us deliver our services (cloud hosting, payment processing, analytics)
• • Software vendors: When implementing solutions that require direct vendor support
• • Legal requirements: When required by law or to protect our legal rights
• • Business transfers: In the event of a merger, acquisition, or sale of assets

All third parties are required to maintain appropriate security measures and use your data only for specified purposes.

7. International Data Transfers

Your data is primarily processed within the UK and European Economic Area (EEA). When we transfer data outside the EEA, we ensure appropriate safeguards are in place, such as:

• • Adequacy decisions by the European Commission
• • Standard Contractual Clauses
• • Certification schemes and codes of conduct

8. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected:

• • Customer data: For the duration of our business relationship plus 7 years for legal compliance
• • Marketing data: Until you withdraw consent or 3 years of inactivity
• • Website analytics: 26 months (Google Analytics default)
• • Support tickets: 3 years for service improvement purposes

9. Your Rights

Under GDPR and UK data protection law, your rights include:

• • Right of access: Request a copy of your personal data
• • Right to rectification: Correct inaccurate or incomplete data
• • Right to erasure: Request deletion of your personal data
• • Right to restrict processing: Limit how we use your data
• • Right to data portability: Receive your data in a structured format
• • Right to object: Object to processing based on legitimate interests
• • Right to withdraw consent: Where processing is based on consent

To exercise any of these rights, please contact us at [email protected] or +44 1214094128.

10. Data Security

We implement robust technical and organisational measures to protect your personal data:

• • Encryption of data in transit and at rest
• • Regular security assessments and updates
• • Access controls and staff training
• • Incident response procedures
• • Regular backups and disaster recovery plans

11. Contact Information

If you have any questions about this Privacy Policy or our data practices, please contact us:

• Privacy Officer: [email protected]
• Phone: +44 1214094128
• Address: 155 Mill Lane, Birmingham B8W 7PS, United Kingdom

You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) if you believe we have not handled your personal data appropriately.

12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website and updating the "Last Updated" date. Continued use of our services after such changes constitutes acceptance of the updated policy.